The solution for this is to change the Monitor Gamma to a value between 1.0 and 1.5. The Monitor Gamma Settings or the scanner brightness settings are not set properly. This could be caused by a couple of different things, Change the Monitor Gamma settings in either of the programs so that they match. This can be caused by different imaging programs using different Monitor Gamma settings. Set your video mode to a higher resolution (Start / Settings / Control Panel / Display / Settings) Poor Quality when scan is exported to another program This can be caused if your video mode is not set to show more than 256 colors. Poor Quality Scans The scanned image looks grainy on the screen Delete the lines that start with LINE, TOP and LEFT.In the run box type in SCANFX.INI and press Enter.This problem occurs if the computer is turned off while the Action Manager is scanning. This will update the scanner driver and should solve any problems. Once downloaded, install the driver to the default directory of C:\OP9630.
You will need to visit Plustek's website and download the latest driver to update the OpticPro 9630P/FBIV software This will partially delete the driver for the OpticPro 9630P/FBIV. Type EXIT and press the Enter key on your keyboard.Press Y and then ENTER when the question appears to delete a specific file? (y/n) At the C:\OP9630> prompt, type in DEL *.* and press Enter.The prompt should now read C:\OP9630> if not DO NOT PROCEED ANY FURTHER!!!.NB - If you've installed the scanner software to another directory, replace the OP9630 with the directory name. At the DOS prompt, type in CD\OP9630 and press Enter.You might need to update the LPT.VXD file that controls the parallel port in Windows 95. Try scanning with the printer disconnected. Your printer might be conflicting with the scanner. Edit the SYSTEM.INI and add the following lines in the section. Some parallel ports are not detected properly by the Scanner utility, therefore the changes need to be made manually (Not applicable for the 9636T model). Make sure the Parallel Port I/O Address in your computer's BIOS is set to either 378h OR 3BCh. Change the Parallel Port mode in your computer's BIOS to EPP or Bi-Directional. Printer cable may be too long, use a Bi-Directional cable 6 feet long or shorter. Make sure the power adapter is plugged in and switched on. Make sure the cables are tightly connected and in the right place. Restart the Computer (After installation, the computer must be restarted). There are a number of basic checks you can try before assuming that it is a dead scanner. "Input of Colour/Greyscale not Supported"
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